Meeting Highlights: December Quarterly Staff Meeting

Coloring page that says "Today is Going to be Awesome"

The Deceber 2023 Quarterly Staff featured a packed agenda, holiday crafts, abundant food, and a lot of laughter. Please check out the key announcements and information-points that were shared during the meeting, below.

Then, we’d love to hear your feedback!

Please complete this survey so we can make sure each meeting is better than the last.

Upcoming Dates

Please note that the date for our next All Staff Meeting has Changed due to the Visions of Community schedule.

  • Holidays Office Closure: Half day on December 22 – closed through January 1, 2024
  • Office reopens: January 2
  • Timesheets due: Thursday December 21
  • Strategic Planning Process Lunch & Learn: January 3
  • Visions of Community – Key Dates
    • March 4-8: Pre-conference sessions
    • Primary Conference Day: March 9
    • Office closed: March 11
    • Youth VOC: March 16
    • Southeastern MA in-person regional VOC event: April TBD
    • Western MA in-person regional VOC event: April TBD
  • Next Staff Meeting: March 21, 2024
C2C Respite Network:
  • Ana Burke, Project Coordinator
  • Mahima Gupta, Project Associate
  • Janaina DeMelo , Project Coordinator
Development and Communications:
  • Stephanie Barerra Valdes, Development and Communications Associate
Family TIES:
  • Angela Isaac, Regional Coordinator
School Finder Help Line:
  • Melissa Acevedo, School Navigation Specialist
Family Engagement:
  • Ann Teng, Senior Trainer
  • Sundis Arif, Project Associate

Staff Promotions & Changes 

Join us in congratulating the following individuals on starting new roles:

  • Ruth Esther de la Cruz and Karen Lopez, in addition to their current roles, will be working with Renee and me on the Mass General Hospital research project Promoting Resiliency in Parents of Children with Learning and Attentional Disabilities
  • Emma Gregory has been promoted to Senior Trainer
  • Bridget Koetsch has been promoted to Finance Manager
  • Mary Beth Landy has moved into our new position of Family Engagement Manager
  • Gail Merriam has taken over the Pathways project from Eileen as our Pathways Manager
  • Mikayla Metcalf has also moved into a new position and is our Events and Engagement Coordinator
  • Naya Monteiro will continue to provide database support and is also working with MelanieMcLaughlin on Mass Health as a Certified Application Counselor and is a School Navigation Specialist for School Finder as well
  • Eileen Sandberg has passed the Pathways baton to Gail Merriam and has stepped into the role of Positive Solutions for Families trainer

New Name for the Training Room

Informally, the small conference room is called “the Fishbowl.” But, the training room doesn’t have a fun name! A survey of staff yielded two  top two vote-getters: “The Aquarium” and “The Shark Tank.”

By a strong majority, The Shark Tank: A Space for Innovative Ideas wins! And, Pam has decided to rename her office, “The Aquarium.”

Visions of Community

Emma Gregory, one of the Visions of Community co-chairs, walked everyone through the plans for Visions of Community 2024, including  the key dates listed above. Then, staff shared some of their favorite memories of our annual conference.

  • Kristin LaRose shared about a young person she worked with when he was 3 years old became a youth speaker one year — allowing the community to hear from him about what it means to have a village supporting your family. She also described how after we became a virtual event, we started hearing from parents who said, “I could never make it before and now this is possible for me.
  • Leslie Leslie spoke about a video created by Melanie McLaughlin in 2015, capturing Jameel’s story 
  • Susan Ou emphasized the impact of providing a reserved space for Chinese families to network and connect with one another around shared experiences – when we were in person this was a physical space and now it involves providing unstructured networking and connection time on Zoom. She also emphasized that now that we’re virtual, we are able to reach people and have speakers from different time zones!
  • Pam Nourse talked about the power of our in-person gatherings in terms of making personal connections. In 2019, at her first VOC, parent after parent came up to her to say how much the event means to them. Then last year at Youth VOC, a parent handed Pam a $20 and insisted she take it as a donation because she knew how much work it is

Communications Updates

Rosalie Rippey welcomed her new team members, Mikayla Metcalf and Stephanie Barrera Valdes. She shared some changes to procedures that staff members will see in January and early 2024. You can read the slides she presented (Google) for more information.

Announcements

  • Human Resources Jennetta Hyatt & Miranda Tyszka
    • Right after the holidays, HR will be reaching out to staff about preferences and training needs related to Visions of Community, which takes place on Zoom and Whova
    • We have a lot of job openings on our website https://fcsn.org/about-us/human-resources-finance-diversity-2/#careers
      • Remember a referral bonus is available so please refer people for work here!
    • Miranda and Jennetta are auditing personnel files to make sure signed forms and required documents are in place
    • Please use the service request form for HR questions and requests
    • Performance Appraisals – the last lunch and learn prior to the quarterly staff meeting was about this process. New supervisors should reach out if they need help
  • Information Technology (Chetna Putta)
    • Please use our service request form
    • We are moving our internet service to a much faster, fiber optic network. This will help our phone system, Teams, and other systems. There will also be an extender to improve internet access in the Fishbowl and that side of the office, which will improve service 
  • Business Office
    • Normally timesheets would be due on the 22nd but because the office is closed the following week, please submit and verify your timesheet on Thursday December 21st. This will allow payroll to be processed before the offices are closed.
Pam Nourse, addressing tables full of staff members
Cambria Russell gesturing and talking about naming the training room
Emma Gregory, masked, addresses staff members in front of the Visions of Community landing page on the website
Susan Ou, standing, shares memories of Visions of Community
Rebecca Davis discusses Youth Visions of Community
Rosalie Rippey presents about the Communications department
Jennetta Hyatt sharing reminders
Coloring page that says "Today is Going to be Awesome"
coloring page that says "creativity takes courage"
Rosette made of clay, dotted with magenta glitter
clay shaped into brances and roses

December Quarterly Staff Meeting

Snowflakes with: December Quarterly Staff Meeting

Message from Pam:

Snowflakes with: December Quarterly Staff Meeting

I’m looking forward to our December all-staff meeting on Tuesday, December 12 at 10:00.  Several of you had asked if we could have a later start time.  Given prior commitments for next Tuesday, we will keep the starting time for this meeting at 10:00 and then move it to a later time for future meetings.

Following are some information that I sent to all staff via email. I look forward to seeing you at our meeting!

Agenda

  1. Introduction of new staff and new staff roles
  2. Feedback from September All Staff Meeting
  3. Communications and Development
  4. HR announcements
  5. VOC
    1. Overview
    2. Next steps
    3. Sharing favorite moments
  6. Strategic planning process
    1. Overview
    2. Small groups: addressing the challenge of inadequate knowledge about the Federation
    3. Report back
  7. Lunch!

One of our topics of discussion will be our strategic planning process.  Amanda Green, former FCSN staff and former DESE staff, will help facilitate our process.  She has been engaged in interviews with external partners and has written up a summary of her interviews, which I have attached.  Please keep in mind that she heard overwhelmingly positive feedback about the Federation, even though her report focuses on areas of challenge.  At our staff meeting, we will break into small groups to discuss the first challenge in her report – lack of knowledge about the Federation.  I’ve also attached an overview and timeline for the planning process.

Download Strategic Planning Documents

Potluck Sign-Up (Optional)

Lunch will include food provided by the Federation and items brought by staff. Please only bring food if you will enjoy it! If you would like to sign up, please go to this sign up sheet.

September 2023 All Staff Meeting

Another view of our team, encircling the room!

Our First In-Person Quarterly Staff Meeting was a wonderful opportunity to reconnect with colleagues and envision new ways to work with one another. Below is a summary of feedback staff members shared in response to the event, along with plans for responding to the feedback.  We are also pleased to share photos taken during several of our activities! We look forward to seeing you at our next in-person Quarterly Staff meeting on December 12!

Feedback 

The following summary includes responses to our feedback survey and information from the brainstorming session Renee led at the all staff meeting. This information is incredibly helpful in planning our future all-staff meetings and will also inform topics for upcoming Lunch and Learns. Following the summary, we have listed some concrete steps the Administrative Leadership Team is taking to use this wealth of information you have shared.  

Survey Results

How well did you feel the meeting achieved its objectives in terms of sharing general information and updates about the organization?

  • 86% of responses were positive
  • almost 14% were neutral 

Did you find the activities effective in helping you get to know your colleagues better?

  • 83% said yes
  • 17% said partially 

Were you able to contribute ideas for future meetings during the session dedicated to soliciting ideas?

  • 83% said yes
  • 17% said partially 

In the future, would you like to continue to participate in activities like the scavenger hunt?

  • 70% said yes
  • 20% maybe
  • 10% no 

On a scale of 1 to 5, how would you rate your overall experience of the all-staff meeting?

  • 90% were favorable
  • 10% were neutral.  

Comments and Suggestions

Valuable Aspects

Respondents highlighted that they found group activities, opportunities to connect with colleagues, organizational updates, and the videos particularly valuable and enjoyable. Many expressed gratitude for the efforts put into organizing the meeting and for being part of the Federation. 

Virtual Alternatives

Some suggested that certain team-building activities could be conducted virtually to save time. 

Desire for Inclusivity

There was a strong emphasis on building connections and knowing colleagues better, whether in person or virtually. This was reflected in both platforms.  

Centralized Locations

Some suggested that meetings should be held in more centrally located venues to accommodate staff from different geographic areas. 

Ideas for Improvement

Suggestions for making it easier to share ideas for future meetings included having a suggestion email address, using a form in the portal, and providing prior information about meeting topics. Attendees had various additional comments and feedback, such as suggestions for scheduling, potluck contributions, agenda distribution, and geographical considerations for meeting locations and times. 

Ideas for Topics

There was interest in hearing from FCSN partners like DESE, DCF, and DPH as well as from internal staff about project updates, successes, and future plans. Some suggested sharing more about the Federation’s overall structure, mission, and goals and how the projects and One Federation teams fit together. Respondents also indicated a need for specific skills development around database, accessibility, WordPress, sharing and using the new IEP form, etc. Topics of interest included Family Engagement Best Practices, Early Childhood, Transition, Disability History, Self Care / Work Life Balance, and more. In addition to presentations, Q&A sessions were proposed for sharing some of this information.  

Planned Changes

In terms of how FCSN Leadership will respond to this feedback, we are planning the following changes and refinements:

  1. Detailed agendas will be shared before meetings. To allow for thinking time, the agenda will include any questions or prompts that will be posed to the group. 
  2. Each all-staff meeting will include a social component. Knowing that these activities are not comfortable for everyone, we will clarify when something (like the scavenger hunt) is optional. 
  3. Because the potluck component is loved by many and not enjoyed by others, we will re-institute a fully optional potluck. 
  4. Skills development suggestions will be addressed in Lunch and Learns.
  5. The list of topics and guest speakers will be used to generate upcoming agendas. 
  6. A section of the Service request form will be created for staff to submit ideas for training, activities, and improvements for the all-staff meetings. 
  7. Administrative Leadership will meet to discuss the specific feedback these other items do not address.  

Download all of the charts and comments from the survey (Word)

Seated around a table are Ivelisse, Kendra, Naya, Leslie, Marybeth, and Dannie
Staff listening attentively, in the training room.
Another view of our team, encircling the room!
Team members surrounding our workspace
Team members circle the room, after silently arranging ourselves in alphabetical order
Rebecca and Dannie looking at the scavenger hunt
Rebecca Davis and Vivian Sarna, holding a cup of water
Rosalie Rippey and Ingrid Arvidson standing in front of the river, across the parking lot
Andria Entsinger and Renee Williams standing in front of the break room sink
More small group conversations
About 20 staff members can be seen in the training room, sitting at tables for group discussions.